Liberty FamilyCare

Flexible choices of insurance benefits. No limit on number of hospitialization days. Maternity benefit offered for individual and family.

Coverage limit up to VND 1.5B

Coverage limit up to VND 1.5B

Annual check-up, vaccination, dental benefits

Annual check-up, vaccination, dental benefits

Customer support available 24/7

Customer support available 24/7

Full coverage for day case treatment

Full coverage for day case treatment

Reimbursement for pre and postnatal services under Maternity benefit

Reimbursement for pre and postnatal services under Maternity benefit

Direct billing at +120 hospitals nationally

Direct billing at +120 hospitals nationally

Insurance Benefit

Hospitalisation Services F1 (VND) F3 (VND) F5 (VND)
OVERALL ANNUAL LIMIT 150,000,000 500,000,000 1,500,000,000
Hospital Services - per policy year
- Surgeon's fee 25,000,000 100,000,000 Fully covered
- Anesthetist's fee 10,000,000 50,000,000 Fully covered
- Other hospital charges Fully covered Fully covered Fully covered
Hospital Services - per day
- Room & Board (Standard Private Room) 1,000,000 3,000,000 5,000,000
- Intensive Care Unit 3,000,000 9,000,000 15,000,000
- Companion Bed (accompany a dependent child below the age of 18)
- Maximum 10 days per policy year
Not applicable Not applicable 2,000,000
Oncology Treatment 
- Treatment given for cancer received as an In-patient or Day-patient at the Hospital 
- Maximum per policy year
50,000,000 250,000,000 Fully covered
Day Case Treatment 
- Admitted to a hospital bed but does not stay overnight, including outpatient surgery
Fully covered Fully covered Fully covered
Local Ambulance Services 
- The medically necessary road ambulance transportation services to and from a local Hospital
Fully covered Fully covered Fully covered
Organ transplant 
- In respect of kidney, heart, liver and bone marrow transplants 
- Maximum per Sickness or Injury
Not applicable Not applicable Fully covered
Pre and Post Hospitalisation Treatment
- Outpatient expenses incurred before admission & following discharge
- Max per policy year
6,000,000 10,000,000 30,000,000
- Pre-hospitalisation Treatment (per policy year)
- Maximum consecutive 30 days prior to hospital admission
3,000,000 5,000,000 15,000,000
- Post-hospitalisation Treatment (per policy year)
- Maximum consecutive 90 days from the day of discharge
3,000,000 5,000,000 15,000,000
Emergency Ward Treatment 
- Services performed in a Hospital casualty ward or emergency room for a period of not more than 24 hours
5,000,000 15,000,000 Fully covered
Nursing at Home 
- Maximum 182 days per policy year
6,000,000 10,000,000 Fully covered
Emergency Dental Treatment 
- Immediately following an accident and the teeth repaired must have been sound and natural
- Maximum per policy year
Not applicable Not applicable 100,000,000
Public Hospital Cash - per day
- Applicable to all inpatient treatments in public hospitals in Vietnam
- Maximum 30 days per policy year
100,000 300,000 1,000,000
Emergency Medical Evacuation/Repatriation Not applicable Not applicable Fully covered
Repatriation of Mortal Remains Not applicable Not applicable Fully covered
Final Tribute Cost 500,000 2,000,000 5,000,000
Medical/Legal information and assistance 24/7 24/7 24/7

Optional Coverage

Optional Coverage O1 (VND) O3 (VND) O5 (VND)
ANNUAL OVERALL LIMIT 10,000,000 20,000,000 100,000,000
General Outpatient Services Fully covered Fully covered Fully covered
Specialist Outpatient Services
- Limit per visit
1,000,000 3,000,000 Fully covered
Laboratory and x-ray Services
- Upon referral
1,000,000 3,000,000 Fully covered
Prescribed Drugs
- Upon referral
Fully covered Fully covered Fully covered
Chinese Herbalist, Bonesetter & Acupuncture
- Limit per visit
- Maximum 10 visits per policy year
250,000 450,000 1,250,000
Physiotherapy and Chiropractor Treatment
- Upon referral
- Limit per visit
- Maximum 15 visits per policy year
250,000 450,000 1,250,000
Annual Medical Examination/Work Permit Medical Check-up
- Maximum per policy year
Not applicable Not applicable 2,000,000
Annual Vaccination
- Maximum per policy year
500,000 500,000 1,000,000
Optical Care
Eye check-up (Once per year, maximum per policy year) and a pair of glasses or contact lenses (per policy year)
Not applicable Not applicable 2,000,000

Dental Services O1 (VND) O3 (VND) O5 (VND)
* Available when applying together with optional outpatient and subject to 20% co-payment
ANNUAL OVERALL LIMIT 10,000,000 10,000,000 10,000,000
Routine Oral Examination
- Including scaling & polishing
- Once per year
- Maximum per policy year
2,000,000 2,000,000 2,000,000
Basic Dental Services
- Extraction, amalgam fillings, x-rays, periodontal scaling
Fully covered Fully covered Fully covered
Major Dental Services 
- Removal of impacted, buried or unerupted teeth, Root Canal Treatment, Removal of Solid Odonomes, Apicectomy 
Fully covered Fully covered Fully covered

Maternity Care O1 (VND) O3 (VND) O5 (VND)
* Available when applying together with hospitalisation service
ANNUAL OVERALL LIMIT 50,000,000 50,000,000 50,000,000

Pre-natal, postnatal services, cost of delivery including all hospital and professional fees arose due to miscarriage, pregnancy complications, medically required abortion and up to 30 days for new-born baby care (subject to 12 months waiting period(1) and payout scheme as following)

Fully covered Fully covered Fully covered
First year overall annual limit (from the first effective date of Maternity benefit) 0 0 0
Second year overall annual limit (from the first effective date of Maternity benefit) 25,000,000 25,000,000 25,000,000
Third year and thereafter overall annual limit (from the first effective date of Maternity benefit 50,000,000 50,000,000 50,000,000

(1) The waiting period for the Maternity benefit is 12 consecutive months starting from the first effective date of the Maternity benefit of Insured. Under any circumstances, the conception date of the Insured as confirmed by Obstetrician/Gynecologist shall be after the period of 12 consecutive months from the first effective date of the Insured’s Maternity benefit 

FAQs about Liberty FamilyCare

Liberty FamilyCare eligibility criteria

Insured person:
- Individual
- Family: including legally spouse and children

Age of inception
- New members: from 18 to 49 years old (F1, F2) or 64 (F3, F4, F5)
- Renewal members (adult): up to 74 years old
- Children: from 15 days old up to 18 years old, extended to 23 years old if still in continuous full-time education

Exclusion terms: Please read the details at Liberty FamilyCare Policy Wording.

Why should I choose Liberty FamilyCare?

Liberty FamilyCare is a comprehensive insurance product, with advanced benefits and flexible premium.

Selling Points of Liberty FamilyCare:
- No limit on hospitalization services
- Coverage for general and specialist outpatient treatment services, Prescribed Drugs, etc.
- Coverage for annual checkup, vaccination, dental and optical care
- Maternity benefit (optional) offered for Individual/Family

Is my cover active right away or do I have a waiting period?

Waiting period means the period of consecutive days when the benefits are not payable.

Liberty FamilyCare waiting period:
30 days: for all treatments (except due to accident)
365 days from the effective date to the first symptom onset: for costs of treating cancer, musculoskeletal disease and cardiovascular disorders
- 90 days from the Effective day to the first symptom onset: applies to all types of Cancers

Please read the details at Liberty FamilyCare Policy Wording.

My spouse and I plan to have a baby, should we buy Liberty FamilyCare?

Of course. Maternity insurance benefits will help lessen financial pressure for new parents, during pregnancy and childbirth.

Liberty FamilyCare offers maternity benefit for:
- Pre-natal and postnatal services
- Cost of delivery
- All hospital and professional fees arose due to miscarriage, pregnancy complications, medically required abortion
- Cost of new-born baby care upto 30 days

Please be noted that the pregnancy’s conception date shall be after twelve (12) consecutive months from the first effective date of Maternity benefits.

Therefore, customers should buy Liberty FamilyCare with Maternity benefits at least 12 months before pregnancy's conception date to get the reimbursement for this benefit.

Please read the details at Liberty Familicare Policy Wording.

Do I need a general health check-up before purchasing Liberty FamilyCare?

Most customers do not need a general medical examination before purchasing Family Health Insurance.

However, Liberty will require an health check-up if the insured person meets one of the following criteria:
1. 50 years old and over
2. Have pre-existing condition
3. BMI of 31 or higher

Which hospitals can I go to?

When buying Liberty FamilyCare, customers can enjoy direct billing services at Vinmec, Viet Phap, Thu Cuc, Hanh Phuc, FV, Mekong, .. and +120 affiliated hospitals nationwide.

Besides, customers might get the medical treatments at any legal hospitals/clinics in Vietnam and ASEAN countries (except Singapore). 

See more at Hospital List.