![General Insurance Claim](/sites/libertyvn/files/styles/insurance_product_top_image/public/2021-09/business-insurance-benefit-document-concept%20%281%29.jpg?itok=kjAGeEHO)
Claim for General
General Claim Process
Each claim is different, let us guide you through your claim:
Applicable to Consequential Loss, Fidelity Guarantee, Money, Property All Risks, and Public Liability Insurance
STEP
1
Notify the relevant authorities (i.e. firefighters, and medical services) for assistance
![Step 1](/sites/libertyvn/files/2021-09/government.png)
STEP
2
To the best of your abilities, take the necessary precautions to minimise the extent of any further loss or damage
![Step 2](/sites/libertyvn/files/2021-09/camera.png)
STEP
3
Report the loss to Liberty Insurance's 24/7 Customer Service Center at 1800 599 998 and follow the instructions
![Step 3](/sites/libertyvn/files/2021-09/phone_2.png)
STEP
4
File your claims
Fill in Claim Form and submit it to us with the supporting documents.
![Step 4](/sites/libertyvn/files/2021-09/checklist_5.png)
Frequently Asked Questions (FAQs)
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What are the supporting documents required for claims on Property Insurance, Fire and Special Perils Insurance, and Property All Risks Insurance?
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What are the supporting documents required for claims on Liability Insurance, Public Liability Insurance, Product Liability Insurance, Professional Liability Insurance?
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What are the supporting documents required for claims on Cargo Insurance?
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What are the supporting documents required for claims on Construction/Installation Insurance?
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What are the supporting documents required for claims on Engineering/Machinery/CPM Insurance?
Downloads
![file icon](/themes/custom/libertygrmeast/images/file.png)
![download icon](/themes/custom/libertygrmeast/images/download-icon.png)