Claim for Travel

Travel Claims Process

Each claim is different, let us guide you through your claim:


File your claim

The Travel Claims Form must be completed and submitted to Liberty Insurance together with the following supporting documents:

  1. Insurance policy/ certificate (original)
  2. Photocopy of passport
  3. Photocopy of air ticket/boarding pass
  4. Proof of duration of the trip if the travel policy is an annual policy
  5. Other supporting documents specified in section 2 below

Your claim requests should be sent by registered post to: Liberty Insurance Limited - Claims Department, 18th floor, Vincom Office Building, 45A Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City

File your claim

Frequently Asked Questions (FAQs)

  1. What are the required documents to make a claim?