Liberty International TravelCare

Liberty travel insurance comprehensively protects customers when traveling abroad with 33 benefits for many types of risks. Traveling during the epidemic season is more secure with the coverage of oversea medical treatment including Covid-19 treatment and unplanned risks such as flight cancellation or lost luggage.

1

Cover the medical expense for Covid 19 treatment

Cover medical expenses for the treatment of Covid 19 with an amount of up to 3,600,000,000 VND if the customer needs to be hospitalized for treatment while traveling.

2

Cover during the trip and on returning to Vietnam

Cover personal accidents and medical expenses incurred during the oversea trip and the follow-up treatment on returning to Vietnam

3

24/7 Medical assistance and Emergency medical evacuation

Support customers with medical issues 24/24 during your oversea trip on the basis of consultation or arrangement and cover for emergency medical transportation.

4

Travel cancellation and delay

Cover for unforeseen events such as trip cancellation, delay, or shortening. Cover for meals, accommodation, travel, and essential personal items. VND 2,400,000 for every 6 consecutive hours of delayed arrival.

5

Cover for loss or damage

Cover for loss of money due to theft, robbery or natural disaster. Cover the cost of re-doing travel documents. Cover for loss and damage to luggage, personal property.

6

Other extended benefits

Cover in case of hijacking and auto-renewal up to 7 days in case of trip delay.

Contact us

By clicking the Submit button, you confirm that you have carefully read, understood and agree to Liberty's Privacy Policy.

We have got your needs covered

Compare our plans in details, you'll definitely find something that suits you

Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family
Personal Accident
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier
Individual Family Individual Family Individual Family
Accidental death or permanent disablement
As per the Contingency Percentage attached to the policy wording
Adult – 1.000.000
Child – 500.000
Adult – 1.000.000
Child – 500.000
Adult – 2.000.000
Child – 1.000.000
Adult – 2.000.000
Child – 1.000.000
Adult – 3.000.000
Child – 1.500.000
Adult – 3.000.000
Child – 1.500.000
Medical Expenses
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier
Individual Family Individual Family Individual Family
Overseas medical expenses
Medical and hospital expenses incurred while abroad as a result of illness or injury
1.000.000 1.700.000 1.600.000 2.400.000 2.400.000  3.600.000
Medical expenses incurred upon return to Vietnam
Follow-up treatment within 31 days from return date (following discharge from overseas hospital)
100.000 200.000 200.000 400.000 300.000 600.000
Overseas hospital visit
Transportation cost of one relative or friend if the Insured is hospitalised for more than 5 days while overseas
60.000 60.000 90.000 90.000 120.000 120.000
Additional accommodation expenses
Hotel accommodation incurred by one relative or friend if the Insured is hospitalised for more than 5 days while overseas
Aggregate limit
Daily limit



20.000
5.000



20.000
5.000



24.000
6.000



24.000
6.000



40.000
10.000



40.000
10.000
Overseas compassionate visit
Transportation cost of one relative or friend to assist in the preparation of the mortal remains
40.000 40.000 60.000 60.000 100.000 100.000
Child guard
Cost of returning unattended children to their home country or country of residence
60.000 60.000 80.000 80.000 120.000 120.000
Hospital income benefit (overseas)
Daily cash benefit of 1.000.000 VND while hospitalised overseas
16.000 16.000 20.000 20.000 50.000 50.000
Hospital income benefit (Vietnam)
Daily cash benefit of 500.000 VND while hospitalised in Vietnam immediately upon return
5.000 5.000 6.000 6.000 10.000 10.000
Medical expenses for pregnancy related sickness
As incurred
24.000 24.000 30.000 30.000 60.000 60.000
24-hour medical assistance
On referral or arrangement basis
April Assistance Hotline April Assistance Hotline April Assistance Hotline April Assistance Hotline April Assistance Hotline April Assistance Hotline
Emergency telephone expenses
Telephone charges as a result of medical emergency
1.000 1.000 1.000 1.000 1.000 1.000
Medical Evacuation
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family
Emergency medical evacuation
All expenses for emergency medical evacuation coordinated by International SOS (Vietnam) hotline (848) 38247 123
As incurred As incurred As incurred As incurred As incurred As incurred
Repatriation of mortal remains
Transportation of mortal remains or cremation or burial at place of death
As incurred As incurred As incurred As incurred As incurred As incurred
Liability
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family
Personal liability
Protection against third party claims for bodily injury or property damage caused by Insured's negligence while overseas
1.000.000 1.000.000 1.500.000 1.500.000 2.000.000 2.000.000
Inconveniences
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family
Trip cancellation/postponement
Reimbursement of the non-refundable portion of travel costs paid in advance or administrative charges incurred due to unforeseen circumstances
50.000 80.000 80.000 120.000 120.000 160.000
Trip curtailment
A pro-rated amount will be paid for each complete day of the planned trip lost due to unforeseen circumstances
50.000 80.000 80.000 120.000 120.000 160.000
Trip disruption
A pro-rated amount will be paid for each complete day of the planned trip lost if the Insured is hospitalised overseas for more than 5 days
30.000 40.000 40.000 60.000 60.000 100.000
Travel/Flight misconnection
For each 6 full consecutive hours of delay due to flight misconnection while overseas
3.000 3.000 3.000 3.000 3.000 3.000
Travel delay
Maximum 2.400.000 VND for each full 6 consecutive hours your scheduled transport is delayed while overseas
12.000 12.000 12.000 12.000 12.000 12.000
Travel overbooking
Allowance for accommodation, meal and travel expenses if the Insured is unable to board the scheduled flight due to overbooking
1.600 3.200 2.000 4.000 10.000 20.000
Emergency purchases
Funds for purchase of essential personal items if the Insured's baggage is stolen or permanently lost
2.000 5.000 2.400 6.000 6.000 10.000
Baggage delay
Pays up to 2.400.000 VND for every 6 consecutive hours that the Insured's baggage is delayed while overseas
6.000 6.000 10.000 10.000 16.000 16.000
24-hour travel assistance
On referral or arrangement basis
International SOS hotline International SOS hotline International SOS hotline International SOS hotline International SOS hotline International SOS hotline
Losses
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family
Loss of personal money
Loss of money due to robbery, burglary, theft or natural disasters while overseas
2.000 5.000 3.000 6.000 6.000 12.000
Loss of travel documents
Pays for the cost of obtaining replacement travel documents lost as well as additional travel and hotel accommodation expenses incurred while overseas
24.000 24.000 24.000 24.000 24.000 24.000
Loss of or damage to baggage & personal effects
Up to 5.000.000 VND for each item or set or pair of items and up to 20.000.000 VND for a laptop computer
30.000 30.000 40.000 40.000 60.000 60.000
Rental vehicle excess cover
Covers for any excess or deductible which the Insured may be required to pay for accidental loss or damage to their rental vehicle
10.000 10.000 12.000 12.000 24.000 24.000
Closure of travel agent
Pays for loss of travel related expenses paid in advance as a result of financial collapse or default of the travel agent in Vietnam
30.000 40.000 50.000 60.000 70.000 80.000
Home guard
Covers for loss or damage to the household contents in the Vietnam residence due to fire when left vacant during the trip
20.000 20.000 30.000 30.000 60.000 60.000
Extensions
Maximum Coverage (Unit: 1.000 VND) Classic Executive Premier

Individual

Family Individual Family Individual Family

Hijack benefit
Pays an allowance if the aircraft in which the Insured is travelling is hijacked for at least 12 consecutive hours

Aggregate limit
Limit per 12-hour period



 

20.000
1.300



 

20.000
1.300



 

24.000
2.000



 

24.000
2.000



 

30.000
2.600



 

30.000
2.600

Automatic extension
If the trip is delayed because the Insured is sick or has an accident or because the scheduled flight is delayed, the insurance policy will be automatically extended for the period of such delay
7 days 7 days 7 days 7 days 7 days 7 days
Disruption/Withdrawal of hotel services
Pays 1.500.000 VND for each 24-hour period in the event of disruption or withdrawal of hotel services as a result of strike or riot at the travel destination
3.000 3.000 3.000 3.000 3.000 3.000

Important Information

Travel Regions
  • ASEANBrunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore and Thailand
  • Asia PacificASEAN, China, Hongkong, Taiwan, Korea, Japan, India, Sri Lanka, Pakistan, Australia and New Zealand
  • WorldwideAll countries except those under sanctions or embargoes by the United Nations, the United States of America, the European Union, and the United Kingdom
Eligibility Criteria
  1. Definition of Family:
    • Up to 2 adults and any number of the children departing from and returning to Vietnam at the same time
    • The child(ren) must be related to either of the insured adults
  2. For Annual policies:
    • Up to 2 adults who are legal spouses and any number of children
    • The child(ren) must be accompanied by either of the insured adults in any trip during the Period of Insurance
  3. Children
    • Maximum 17 years old
  4. This Policy covers for fully Covid-19 vaccinated person (2 doses) only on the issuance date.

  5. The unvaccinated child(ren) will be covered when traveling with fully Covid-19 vaccinated relatives/father/mother on the issuance date.

Age limit at inception

Maximum 69 years old

Citizenship

This policy is only available to Vietnamese citizens and permanent residents of Vietnam.

Length of trip
  • For single trip travel insurance policies, the length of a trip shall not exceed 186 days
  • For annual travel insurance policies, there is no limit on the number of trips during the Period of Insurance. However, the length of a trip shall not exceed 90 days
Major Exclusions
  1. Any pre-existing condition or excluded illness
  2. Intentional self-injury, suicide or attempted suicide or insanity
  3. Any professional sport, racing and competitions of any kind, rock or mountain climbing involving the use of ropes or equipment, hang gliding, skydiving or parachuting
  4. The use of alcohol or drugs not prescribed by a medical practitioner
  5. HIV (Human Immunodeficiency Virus) or any HIV related illness including AIDS (Acquired Immune Deficiency Syndrome) or any mutant derivative or variations or their complications
  6. Sexually transmitted diseases
  7. Contraception, miscarriage, childbirth, pregnancy, abortion or their complications
  8. Any expenses in respect of treatment or operation undertaken as a preventive measure, e.g. vaccination, circumcision, inoculation and the like
  9. Dental treatment (except necessitated by an accidental injury to sound and natural teeth)
Need Help
  1. Emergency Assistance
    Please call +84 28 7300 2312 for immediate assistance by Emergency Medical Assistance (EMA). Emergency medical evacuation and repatriation will also be organised by EMA. Covered expenses will be paid directly to EMA by Liberty, subject to the policy terms and conditions.
  2. Claims procedure
    All claims notification/documents must be sent to Liberty within 30 days after the occurrence of any event which may give rise to a claim. Please call our 24/7 Customer Service Center One-Call 1800 599 998 for further assistance.