Liberty AutoCare

Premium auto insurance solutions designed to protect your vehicle with full coverage car insurance, giving you total peace of mind. Get quick and easy online car insurance quotes, with fast online purchase and self-inspection via mobile.

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Comprehensive coverage

Protect against collisions, fire, natural disasters, theft, vandalism, and more with robust car insurance plans

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Free 24/7 rescue

Enjoy towing up to 4 million VND/year and 24/7 roadside assistance for breakdowns, tire issues, and more

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Hydrolocked engine coverage

Special coverage for water-damage caused by flooding — especially useful during the rainy season

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Nationwide standard garages

Repairs completed at certified garages across the country to ensure high-quality service

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Self-inspection process

Inspect your vehicle at home or use guided support via our user-friendly online platform

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Transparent claim process

With our Hotline 1800 599 998 (24/7, toll-free), you’ll get immediate assistance and step-by-step guidance for claims

We have got your needs covered

Coverage Basic Executive Premier
Deductible 1,000,000 VND 500,000 VND 500,000 VND
Total Damage
Partial Damage
Total Theft
Roadside Assistance
Hydrolocked engine coverage
Garage of Choice  
Non-depreciation for parts replacement  
Partial Theft    

Frequently Asked Question

How do I get a Liberty AutoCare car insurance quote?

You have multiple easy options to receive a car insurance quote or auto insurance quote

  1. Visit our online portal and get car insurance quotes instantly
  2. Submit your info in the registration form and a Liberty insurance advisor will call you
  3. Contact our toll-free Hotline 1800 599 998 (Mon–Fri, 8:30 AM–5:30 PM)
How is my Liberty AutoCare premium calculated?

Premiums (auto insurance quote) are calculated based on various factors, such as vehicle and driver profile, driver age, residence, claims history, chosen coverage, and deductible.

Get your direct auto insurance now, available for all car models.

For special requests, contact our Hotline 1800 599 998 (24/7, toll-free) for personalized assistance.

What should I do after an accident or damage?

Follow these steps:

Step 1: Call 115 if there are injured victims

Step 2: Call Hotline 1800 599 998 (24/7, toll-free) for support by our customer service representatives

Step 3: Call 113 if there is traffic accidents, theft, break-in, robbery, vandalism or malicious behavior

Step 4: Take necessary measures to minimize loss and damage

Step 5: Cooperate with the Liberty’s adjuster who will be sent to the scene to conduct assessment and guide you through the process

What is the claims process for Liberty AutoCare?

Step 1. Notification

Immediately notify Liberty of the incident/accident by calling our Hotline at 1800 599 998 (24/7 free-toll).

Provide detailed information about the incident and follow the guidance given by Liberty's customer support team.

Choose your preferred repair garage.

Schedule an appointment for damage assessment.

Step 2. Inspection / Damage Assessment

Bring your vehicle to the selected repair garage as scheduled for the damage inspection.

Fill in the claim request form and submit the required documents to Liberty's Claims Adjuster at one of the following locations:

- Head Office: 18th Floor, Vincom Office Building, 45A Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam

- Hanoi Branch Office: 10th Floor, East Tower, Lotte Center Hanoi, 54 Lieu Giai Street, Ba Dinh District, Hanoi

Wait for the repair cost estimate from the repair center.

Step 3. Confirmation and claim settlement

Confirm for the repair garage to proceed with the repair based on Liberty's approved compensation amount.

Liberty will pay the approved repair cost directly to the affiliated garage.

You will be responsible for any applicable deductibles, reductions, and depreciation costs (if any) after the repair is completed.

For detailed instruction, please see more at AutoCare Claim Process.

Do you offer commercial auto insurance for business vehicles?

Absolutely.

Liberty provides direct car insurance and commercial auto insurance meet your business needs.

Liberty's insurance for business covers general business insurancecargo insurance, liability insurance, property insurance, workers' compensation insurance and customized insurance plans for SME.