TravelCare
Travel internationally with peace of mind with Liberty travel insurance.
Call for a quote 1800 599 998
Travel internationally with peace of mind with Liberty travel insurance. Be protected in case of accidents, medical expenses, flight cancellation, lost luggage and COVID-19 related expenses. Enjoy a simple and fast purchase experience when you buy online.
Pay up to 3 billion VND in case of death or permanent disability due to an accident during an overseas trip.
Be covered for medical expense in Vietnam and abroad upto VND 3.6 billion
Get 24/7 customer support through our hotline
Be protected against trip interruptions or cancellation, with coverage up to VND 2.4 million every 6 hours of flight or baggage delay.
Protect your money, travel documents, luggage and other belongings in case of theft or robbery.
Your insurance will be extended up to 7 days if the trip is delayed due to an accident, illness or flight disruption.
Maximum Coverage (Unit: 1,000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family |
Individual |
Family |
Individual |
Family |
Maximum Coverage (Unit: 1,000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual | Family | Individual | Family | Individual | Family | |
Accidental death or permanent disablement As per the Contingency Percentage attached to the policy wording |
Adult – 1,000,000 Child – 500,000 |
Adult – 1,000,000 Child – 500,000 |
Adult – 2,000,000 Child – 1,000,000 |
Adult – 2,000,000 Child – 1,000,000 |
Adult – 3,000,000 Child – 1,500,000 |
Adult – 3,000.000 Child – 1,500,000 |
Maximum Coverage (Unit: 1,000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual | Family | Individual | Family | Individual | Family | |
Overseas medical expenses Medical and hospital expenses incurred while abroad as a result of illness or injury |
1,000,000 | 1,700,000 | 1,600,000 | 2,400,000 | 2,400,000 | 3,600,000 |
Medical expenses incurred upon return to Vietnam Follow-up treatment within 31 days from return date (following discharge from overseas hospital) |
100,000 | 200,000 | 200,000 | 400,000 | 300,000 | 600,000 |
Overseas hospital visit Transportation cost of one relative or friend if the Insured is hospitalized for more than 5 days while overseas |
60,000 | 60,000 | 90,000 | 90,000 | 120,000 | 120,000 |
Additional accommodation expenses Hotel accommodation incurred by one relative or friend if the Insured is hospitalized for more than 5 days while overseas Aggregate limit Daily limit |
20,000 5,000 |
20,000 5,000 |
24,000 6,000 |
24,000 6,000 |
40,000 10,000 |
40,000 10,000 |
Overseas compassionate visit Transportation cost of one relative or friend to assist in the preparation of the mortal remains |
40,000 | 40,000 | 60,000 | 60,000 | 100,000 | 100,000 |
Child guard Cost of returning unattended children to their home country or country of residence |
60,000 | 60,000 | 80,000 | 80,000 | 120,000 | 120,000 |
Hospital income benefit (overseas) Daily cash benefit of 1,000,000 VND while hospitalized overseas |
16,000 | 16,000 | 20,000 | 20,000 | 50,000 | 50,000 |
Hospital income benefit (Vietnam) Daily cash benefit of 500,000 VND while hospitalized in Vietnam immediately upon return |
5,000 | 5,000 | 6,000 | 6,000 | 10,000 | 10,000 |
Medical expenses for pregnancy-related sickness As incurred |
24,000 | 24,000 | 30,000 | 30,000 | 60,000 | 60,000 |
24-hour medical assistance On referral or arrangement basis |
Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline |
Emergency telephone expenses Telephone charges as a result of medical emergency |
1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 |
Maximum Coverage (Unit: 1.000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family | Individual | Family | Individual | Family | |
Emergency medical evacuation All expenses for emergency medical evacuation coordinated by International Europ Assistance hotline +84 28 3512 2324 |
As incurred | As incurred | As incurred | As incurred | As incurred | As incurred |
Repatriation of mortal remains Transportation of mortal remains or cremation or burial at place of death |
As incurred | As incurred | As incurred | As incurred | As incurred | As incurred |
Maximum Coverage (Unit: 1,000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family | Individual | Family | Individual | Family | |
Personal liability Protection against third party claims for bodily injury or property damage caused by Insured's negligence while overseas |
1,000,000 | 1,000,000 | 1,500,000 | 1,500,000 | 2,000,000 | 2,000,000 |
Maximum Coverage (Unit: 1,000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family | Individual | Family | Individual | Family | |
Trip cancellation/postponement Reimbursement of the non-refundable portion of travel costs paid in advance or administrative charges incurred due to unforeseen circumstances |
50,000 | 80,000 | 80,000 | 120,000 | 120,000 | 160,000 |
Trip curtailment A pro-rated amount will be paid for each complete day of the planned trip lost due to unforeseen circumstances |
50,000 | 80,000 | 80,000 | 120,000 | 120,000 | 160,000 |
Trip disruption A pro-rated amount will be paid for each complete day of the planned trip lost if the Insured is hospitalised overseas for more than 5 days |
30,000 | 40,000 | 40,000 | 60,000 | 60,000 | 100,000 |
Travel/Flight misconnection For each 6 full consecutive hours of delay due to flight misconnection while overseas |
3,000 | 3,000 | 3,000 | 3,000 | 3,000 | 3,000 |
Travel delay Maximum 2,400,000 VND for each full 6 consecutive hours your scheduled transport is delayed while overseas |
12,000 | 12,000 | 12,000 | 12,000 | 12,000 | 12,000 |
Travel overbooking Allowance for accommodation, meal and travel expenses if the Insured is unable to board the scheduled flight due to overbooking |
1,600 | 3,200 | 2,000 | 4,000 | 10,000 | 20,000 |
Emergency purchases Funds for purchase of essential personal items if the Insured's baggage is stolen or permanently lost |
2,000 | 5,000 | 2,400 | 6,000 | 6,000 | 10,000 |
Baggage delay Pays up to 2,400,000 VND for every 6 consecutive hours that the Insured's baggage is delayed while overseas |
6,000 | 6,000 | 10,000 | 10,000 | 16,000 | 16,000 |
24-hour travel assistance On referral or arrangement basis |
Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline | Europ Assistance Hotline |
Maximum Coverage (Unit: 1.000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family | Individual | Family | Individual | Family | |
Loss of personal money Loss of money due to robbery, burglary, theft or natural disasters while overseas |
2,000 | 5,000 | 3,000 | 6,000 | 6,000 | 12,000 |
Loss of travel documents Pays for the cost of obtaining replacement travel documents lost as well as additional travel and hotel accommodation expenses incurred while overseas |
24,000 | 24,000 | 24,000 | 24,000 | 24,000 | 24,000 |
Loss of or damage to baggage & personal effects Up to 5.000.000 VND for each item or set or pair of items and up to 20.000.000 VND for a laptop computer |
30,000 | 30,000 | 40,000 | 40,000 | 60,000 | 60,000 |
Rental vehicle excess cover Covers for any excess or deductible which the Insured may be required to pay for accidental loss or damage to their rental vehicle |
10,000 | 10,000 | 12,000 | 12,000 | 24,000 | 24,000 |
Closure of travel agent Pays for loss of travel related expenses paid in advance as a result of financial collapse or default of the travel agent in Vietnam |
30,000 | 40,000 | 50,000 | 60,000 | 70,000 | 80,000 |
Home guard Covers for loss or damage to the household contents in the Vietnam residence due to fire when left vacant during the trip |
20,000 | 20,000 | 30,000 | 30,000 | 60,000 | 60,000 |
Maximum Coverage (Unit: 1.000 VND) | Classic | Executive | Premier | |||
---|---|---|---|---|---|---|
Individual |
Family | Individual | Family | Individual | Family | |
Hijack benefit Aggregate limit |
20,000 |
20,000 |
24,000 |
24,000 |
30,000 |
30,000 |
Automatic extension If the trip is delayed because the Insured is sick or has an accident or because the scheduled flight is delayed, the insurance policy will be automatically extended for the period of such delay |
7 days | 7 days | 7 days | 7 days | 7 days | 7 days |
Disruption/Withdrawal of hotel services Pays 1,500,000 VND for each 24-hour period in the event of disruption or withdrawal of hotel services as a result of strike or riot at the travel destination |
3,000 | 3,000 | 3,000 | 3,000 | 3,000 | 3,000 |
The unvaccinated child(ren) will be covered when traveling with fully Covid-19 vaccinated relatives/father/mother on the issuance date.
Maximum 80 years old
This policy is only available to Vietnamese citizens and permanent residents of Vietnam.
We never know what might happen during our trips, but TravelCare travel insurance will protect you in cases like:
- Sickness, injury or death while traveling abroad and receiving treatment when returning to Vietnam
- Your flight is canceled due to adverse weather such as storm or blizzard.
- Personal money, travel documents, luggage and personal property stolen during overseas travel
In addition, you can enjoy more benefits under the coverage of TravelCare's insurance plan. For full details, please refer to the Policy Wording or contact us for more complete advice: Hotline Onecall 1800 599 998 (toll-free) during office hours (Monday - Friday). 8:30 AM - 5:30 PM)
Liberty TravelCare global travel insurance provides 24/7 assistance for medical emergencies and other emergencies during your international travel.
In emergency situations, please call +8428 35 122324 for immediate assistance by Europ Assistance. Emergency transportation and repatriation will be handled by Europ Assistance. Costs covered by the insurance liability will be paid directly by Liberty to Europ Assistance, subject to the terms and conditions of the policy.
With just 4 steps below, you can buy TravelCare international travel insurance for yourself and your family:
Step 1: Fill in trip information
Step 2: Select the desired insurance package
Step 3: Fill in passenger information
Step 4: Confirm and pay
In addition, you can also leave your contact information via the registration form or call Hotline Onecall 1800 599 998 for a free consultation.
Liberty Insurance offers a variety of payment methods for customers when buying travel insurance online on the website https://www.libertyinsurance.com.vn/. You can pay by the methods below. :
- Payment via ATM card or bank account
- Payment by QR code with mobile app
- Payment using a credit or debit card
Liberty TravelCare offers diverse insurance packages with attractive insurance benefits, flexible options, to meet all insurance needs of customers. Customers can buy travel insurance for individuals or the whole family with options including: Classic, Executive, Premier
The Travel Claims Form must be completed and submitted to Liberty Insurance together with the following supporting documents:
- Insurance policy/ certificate (original)
- Photocopy of passport
- Photocopy of air ticket/boarding pass
- Proof of duration of the trip if the travel policy is an annual policy
- Other supporting documents
Your claim requests should be sent by registered post to: Liberty Insurance Limited - Claims Department, 18th floor, Vincom Office Building, 45A Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City
Read the detailed claim process at: https://www.libertyinsurance.com.vn/en/claim-travel
Travel internationally with peace of mind with Liberty travel insurance.