Notification for claim submission - particular VAT Invoice

To all Valued Customers

Effective from June 1st, /2025, Liberty Insurance would like to inform that for claim submission particular VAT Invoice need to be includes information as following:

The original of VAT invoice/ e-Invoice (please be noted that for expenses incurring within Vietnam the content of VAT invoice must include the Personal ID number/Passport Number (if foreigner) or Personal Tax code, Name of Customer, Customer’s Address.

The VAT invoice must be issued at the time of incurring expenses - Following by 70th Decree/2025/NĐ-CP).

Should you have any more inquiries please feel free to contact us via Customer Service Center 1800 599 998 (24/7, toll free in Vietnam).

Best regards,

Liberty Insurance

For all inquiries, please contact our Hotline (24/7, toll-free) 1800 599 998 or email us at hotline@libertyinsurance.com.vn