MotoCare / MotoCare CPTL Claims Process Top Banner

Claim for MotoCare/MotoCare CPTL

MotoCare/MotoCare CPTL Claims Process

Each claim is different, let us guide you through your claim:

STEP 1

Notification

  • Notify Liberty Call Center of the accident immediately by calling Onecall 1800 599 998 

  • Provide information & following Call Center’s instructions 

  • Select the garage to repair the vehicle

phone
STEP 2

Inspection

  • Send the car to the garage following the appointment to do an inspection 

  • Fill in Claim Form - MotoCare/MotoCare CPTL and submit necessary documents as required from Liberty’s Claims handler 

  • The garage will provide an estimation 

auto_damage
STEP 3

Settle repair amount, excess(es) and depreciation after repair

  • Confirm for the garage to repair following Liberty’s approval and wait for the garage’s repair 

  • Liberty will pay for the net repair amount, and you will pay for the deductible and depreciation, if any, after the repair is complete

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STEP 4

Additional documents to follow-up the claim, if any

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Frequently Asked Questions (FAQs)

  1. What are the supporting documents required for claims on MotoCare /MotoCare CPTL insurance ?

  2. What are the additional supporting documents required to follow up a claim ?