Auto Insurance


Auto Insurance
Onecall

No one can be sure when or where a loss will occur but you can depend on Liberty - one that strives to meet your unique needs, whenever and wherever a loss occurs.

At Liberty, we believe in delivering superior claims service which is fundamental to our underlying commitment to you. Our experienced claims staff are trained to manage your claims and arrange settlement at the earliest possible opportunity.

At Liberty, we wish to pay claims. If your policy covers the exposure we will respond to a valid claims and we make sure that we serve your claims as fast as we can and fair to all relevant parties. The convenience for our clients is one of our strategic principles.

Motor Claims

In the unfortunate event of an accident involving your vehicle, you have to either:

  • 1

    Contact us to ask for information of what to do or what to present your claims with the following contact details. You can either inform us through your insurance agent/broker or call us directly at our (free call in Vietnam)

  • 2

    Report to the Police (within 24 hours) if any party is conveyed by ambulance to hospital, government registered vehicles are involved, vehicle is stolen or vandalized or as instructed subsequently by the Police.

 

Please download and fill in the appropriate forms and then send to us as soon as possible.

 

Non-motor Claims

In the unfortunate event of an accident involving your vehicle, you have to either:

 

Please download and fill in the appropriate forms and then send to us as soon as possible.