Who We Are, What We Do

Onecall

  • What We Believe

    Liberty is a commercial insurer. The ultimate measure of our collective success will be our ability to grow on a profitable basis. However, we believe strongly that commercial success can be achieved in a manner consistent with the principles and ideals that set us apart from our competitors.

  • What Guides Us – Our Mission and Principles

    Our mission is “helping people live safer, more secure lives”.

    Liberty Mutual is one of the world’s leading property and casualty insurance companies. This proud position has been achieved and will be maintained within a framework of clearly defined and nonnegotiable principles.

    • We behave with Integrity
    • We treat people with Dignity and Respect
    • We provide superior products and services at a fair price

  • Shared Commitment

    Our shared commitment to the mission and principles of Liberty creates a culture that promotes excellence and fuels growth.

    We make doing business with us easy for our producers and customers, and we ensure our claims service is always fast and fair.

    And, wherever we may be, we are also guided everyday by a simple statement of belief:

  • Our Creed

    With our policyholders, we are engaged in a great mutual enterprise. It is great because it seeks to prevent crippling injuries and death by removing the causes of home, highway, and work accidents. It is great because it deals in the relief of pain and sorrow and fear and loss. It is great because it works to preserve and protect the things people earn and build and own and cherish. Its true greatness will be measured by our power to help people live safer, more secure lives.