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Liberty HealthCare
Claims Process

 

Remember that for all non-emergency in-patient treatment or surgery you must request pre-authorization from our 24/7 Customer Servic​e Center hotline.png (toll free in Vietnam), or Hotline@LibertyInsurance.com.vn​​​​​

 
 
  • ​Claim requests: Your claim requests should be sent by registered post to:

            Liberty Insurance Limited - Claims Department
            18th floor, Vincom Office Building  
            45A Ly Tu Trong Street, District 1, Ho Chi Minh City

  • ​​24/7 Customer Service Support:
  1. For 24/7 emergency health assistance by International SOS: Please call (84-8) 38 247 123
  2. For other enquiries: Please contact Liberty Insurance Customer Service Center at  hotline.png (toll-free in Vietnam) or Hotline@LibertyInsurance.com.vn

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